Warranty Claim

 

 

Date: [Date of Claim Submission]

Customer Name/Company: [Your Name or Business Name]

Company ID No.: [Your Company ID Number, if applicable]

Customer Address: [Your Address]

Phone: [Your Phone Number]

E-mail: [Your Email Address]

Order Number: [Order Number]

Order Date: [Order Date]

Product Name: [Product Name]

Quantity: [Number of Items]

Price: [Product Price]

 

 

Reason for Complaint:

[A specific and precise description of the problem with the goods, for example: product defects, incorrect size compared to the order, etc.]

 

 

 

 

 

Requested Solution (please check):

• □ Replacement of goods
• □ Repair of goods
• □ Refund
• □ Other request (please specify): [Other request]

 

Attachments:

• Photograph of defective goods
• Copy of invoice or proof of purchase

 

 

Notes:

[Any other notes or information that may be helpful in resolving the complaint]

 

Exercise of rights arising from defective performance, including claims, is governed by applicable legal regulations and the general terms and conditions, available at https://www.ensana.shop/